We can conduct telephone based surveys of your existing customer base or from purchased data.
68% of all lost business is because the customer perceives that you are indifferent towards them and their needs. Gathering ongoing feedback is fundamental to retain customer loyalty.
After the survey campaign has finished we provide raw survey feedback data, and can also provide statistical analysis of the results to help you identify what you are doing right and what can be improved.
In addition, we can conduct telephone surveys aimed at new prospects to help you identify buying trends and thereby improve your marketing campaigns and future product development.