Surveying

 

We can conduct telephone based surveys of your existing customer base or from purchased data.

68% of all lost business is because the customer perceives that you are indifferent towards them and their needs. Gathering ongoing feedback is fundamental to retain customer loyalty.

After the survey campaign has finished we provide raw survey feedback data, and can also provide statistical analysis of the results to help you identify what you are doing right and what can be improved.

In addition, we can conduct telephone surveys aimed at new prospects to help you identify buying trends and thereby improve your marketing campaigns and future product development.

“I just wanted to let you know how grateful I am for the hard work and professionalism you have provided in the many activities you have worked on for me this year. We have a large pipeline of opportunity which has come from the many leads you have passed through and I wanted to thank you for this.“

Read the Motorola Enterprise Mobility Solutions Case Study

In the past BroadVision paid on a per appointment basis, but the success rate was only at 50% as leads were not well qualified and some appointments resulted in wasting valuable time.

Read the Broadvision Case Study